Sales Progression - What you need to know

Did you know that on average, 36% of sales arranged in England and Wales fall through after the offer is accepted?

It’s a scary thought, especially when so often so much is riding on the sale of your house.

Sales progression management is the process of monitoring all those tricky milestones and liasing with all parties to ensure that communication doesn’t go unanswered, questions are responded to promptly, and disputes are handled sensitively. This process is best handled by someone to whom a successful outcome means a completed sale. That person is usually your estate agent.

So, one of the questions you need to ask an agent before you decide to engage his services, is how sales progression is managed in his office. You need to know someone is on your side, fighting your corner for when the going gets tough – and it often does!

You can also help yourself at this tricky time, by making sure you do the following:

Instruct your solicitor early – before you get an offer – then inform your agent;
Get your documents together – this may be details of any work you have had done to the property, planning permission, guarantees and certificates;
Complete and return all paperwork from your solicitor as soon as possible; for example, the fixtures and fittings enquiry form;
Keep a diary of all communication and double-check anything you have sent has been received, whether by email or post
With a great agent experienced in sales progression management, and thorough communication and record keeping, you’ll put yourself in a far better position to get that sale to completion.